Support

How Can We Help You?

We're here to ensure you have the best experience with HEIC Converter. If you're facing any issues or have questions, we're here to help!

Documentation

Check our comprehensive guide on how to use HEIC Converter effectively.

Read Documentation

FAQs

Find answers to commonly asked questions about our service.

View FAQs

Email Support

For more specific inquiries, reach out to our support team via email.

Email Us

Troubleshooting

Common Issues and Solutions

  • File not uploading: Ensure your file is in HEIC format and doesn't exceed our size limit (50MB).
  • Conversion taking too long: Large files may take longer to convert. If it's been more than 5 minutes, try refreshing the page and uploading again.
  • Download not starting: Check your browser's download settings and ensure pop-ups are allowed for our site.
  • Poor image quality after conversion: Try using PNG as the output format for the highest quality.

Contact Us

If you couldn't find a solution to your problem, please don't hesitate to contact us directly. We aim to respond to all inquiries within 24 hours.

Contact Support